information sharing – Page 4

Contact Point goes live

The controversial new central database of all children in the UK has gone live today for the North-west of England, and will gradually be rolled out across the UK. The £224M ‘Contact Point’, one of the main planks of the ‘Every Child Matters’ initiative, will be accessible to around 390, 000 police, social workers and other relevant professionals. It is mainly being promoted as a time-saving initiative, allowing quicker and more informed intervention in the case of vulnerable children, which we all hope it does, although this of course depends on the correct information being on the database in the first place. In addition, as the Joseph Rowntree Reform Trust review, Database State, rated the system as ‘red’ for danger in terms of privacy:

“because of the privacy concerns and the legal issues with maintaining sensitive data with no effective opt-out, and because the security is inadequate (having been designed as an afterthought), and because it provides a mechanism for registering all children that complements the National Identity Register.”

Goverment gives personal data to private companies

It has been revealed that the British government has been passing information gathered by the police on citizens to private companies. The Guardian todayshowed that data on climate change protestors found its way from the police to the ridiculously-renamed Department for Business, Enterprise and Regulatory Reform (BERR) to power company, E-ON.

Now, of course the government can argue that electricity supply is a matter of ‘resilience’, ‘contingency planning’ and ‘national security’, but then how can they justify it being in private corporate hands in the first place? How exactly can companies whose primary aim is to provide ‘shareholder value’ at all costs, many of whom are transnationals that have no commitment to the UK, be treated as if they were state organisations, and be given data from state databases? The boundaries between public and private are being increasingly eroded, and once, again it is the relationship between citizen and state which suffers.

The government cannot just give data, especially data which was collected in very questionable ways for highly dubious reasons in the first place, to whoever it thinks might find it useful. This kind of action shows that the the state is now quite often simply the servant of private enterprise, and the police no better than an adjunct to private security. It makes a mockery of regulation of surveillance power and data protection, and does nothing for our already-weakened trust in the state’s ability to protect our rights or or information.

A quarter of UK databases break privacy laws

This is massively important because it is based not simply on a financial, political or even an ethical position, but on the database projects’ respect for existing law. They are simply illegal…

A new report for the Joseph Rowntree Reform Trust by a very credible largely Foundation for Information Policy Research (FIPR) team that combines engineers, lawyers, software developers, and political scientists, has concluded that a quarter of the UK public-sector databases are illegal under human rights or data protection law. It also looks at UK involvement in some European database projects and finds all of them questionable too.

The report rates the 46 databases on a traffic light system – green, amber, red – and argues that those rated ‘red’, in particular the National Identity Register and the Communications Database, and are simply unreformable and should be scrapped. This is massively important because it is based not simply on a financial, political or even an ethical position, but on the database projects’ respect for existing law. They are simply illegal, and not just massively expensive, morally questionable or politically undesirable. In fact, a quarter of all the databases were found to contravene the law and more than half were ‘problematic’ (i.e. open to challenge in court) . All of those rated ‘amber’ (29 databases) the authors argue, should be subject to independent review.

There are a number of other major recommendations, including the reassertion of the necessity and proportionality tests contained in DP law, citizens should anonymous rights to access data, more open procurement of systems, and better training processes for civil servants. The most important and radical measures proposed, and entirely correctly in my view, are those concerning the location of data and the whole nature of UK IT development. For the former, the report recommends that the default location for sensitive personal data should be local, with national systems kept to a minimum – this appears to be rather like the ‘information clearing house’ system as opposed to central databases, that we proposed in our Report on the Surveillance Society, but better worded and justified! In the latter case, the authors simply note that fewer than 30% of government IT projects succeed at a cost of 16Bn GBP per annum and that there should never be a general and aimless government IT program, rather there should only ever be specific projects for clearly defined and justified (proportional and necessary) aims.

It is an excellent report and probably unanswerable in its logic. Tellingly, The Guardian report contains no response from any government minister…

UK police spying on activists… again

The Met are unlikely to care. They are not generally known for their respect for the political rights of British citizens…

The Guardian has posted another worrying story (and an interesting video) on the routine police surveillance of environmental activists, most of whom have no connection to any criminal behaviour. The Metropolitan police, who have always been in the forefront of efforts to try to portray political activists as actual or potential criminals, is collecting storing and sharing information, including many private personal details, on activists using Crimint, the national criminal intelligence system. The data includes activists “seen on a regular basis” as well as less frequent activists, regardless of arrests or convictions, their names, political associations and photographs. This information is being shared between police forces to build up more complete portraits of political activity nationwide.

The human rights group, Liberty, is challenging this data collection and sharing on the grounds that it breaches Article 8 of the European Convention on Human Rights. My view is that it almost certainly does, and that the Met are unlikely to care. They are not generally known for their respect for the political rights of British citizens indeed one of their original purposes was to crack down on political dissent back in the Nineteenth Century and they have always maintained this role. They operate the National Extremism Tactical Coordination Unit (NETCU) which is also involve in spreading disinformation on political activists and their HQ at New Scotland Yard will apparently host the new privately-run ACPO Confidential Intelligence Unit (CIU).

I have had my own personal experience of the Met’s way of dealing with activists and it is certainly not in any way respectful of anyone’s rights. It urgently needs to be brought under some proper control and accountability, and hopefully being found guilty of breaching Article 8 of the ECHR, if it happens, will be a good start.

The loneliness of personal data

Surveillance like this harms us all: it makes our lives banal and reveals only the sadness and the pain.

There is something at once banal and heartbreaking about what is revealed through the examination of personal data. The episodic film, I Love Alaska, captures this beautifully. The film by Lernert Engelberts and Sander Plug is based on AOL’s accidental exposure of the search data of hundreds of thousands of its users, and focuses on just one, 711391. The film consists of an actress reading out the (unusually discursive and plain language) search terms of User 711391 like an incantation, with background sound from Alaskan locations and static camera shots that serve to emphasize her boredom, isolation and loneliness.

I was watching episode 5 of the film when two stories popped into my inbox that just happened to be related. The first was from the New York Times business section and dealt with the other side of the recent US sporting scandal over revelations that baseball player Alex Rodriguez has taken steroids. Like User 711391, Rodriguez had given up his data (in this case, a sample) in the belief that the data would be anonymous and aggregated. But it wasn’t.

So, then we come to how the state deals with this. The Toronto Globe and Mail comments on the way the Canadian federal government is, like so many others, proposing to introduce new legislation to monitor and control Internet use. The comment argues that there is no general need to store personal Internet use data (or Canada will end up like the UK…), and that Internet surveillance should be governed by judicial oversight. Quite so. But, as the NYT article points out, it isn’t just the expanding appetite of the state for data (frequently coupled in the UK with incompetence in data handling) that we should fear but the growth in numbers of, and lack of any oversight or control over, private-sector dataveillance operations.

Some people will argue that any talk of privacy here is irrelevant: User 711391 was cheating on her husband; Rodrguez was taking steroids; there are paedophiles and terrorists conspiring on the Internet. With surveillance the guilty are revealed. Surely, as Damon Knight’s classic short story, ‘I See You’, claimed, with everything exposed we are truly free from ‘sin’? But no. In its revelations, surveillance like this harms us all: it makes our lives banal and reveals only the sadness and the pain. For User 711391, her access to the Internet served at different times as her main source of entertainment, desire, friendship, and even conscience. The AOL debacle revealed all of this and demeaned her and many others in the process. Most of us deserve the comfort of our very ordinary secrets and the ability for things to be forgotten. This is the true value of privacy.

(Thanks to Chiara Fonio for letting me know about I Love Alaska)

Britain is a surveillance society and it must change: detailed anaysis of the Lords Constitution Committee report

This is probably the best parliamentary report on surveillance I have ever read, and if only half of the recommendations are given any attention by the government, then Britain will be a much better place.

It’s 3.00am here in Brazil, and I have just spent the last four hours reading, analyzing and writing about the House of Lords Constitution Committee Report Surveillance: Citizens and the State. My expectations of the work of the committee have generally not been disappointed. This is probably the best parliamentary report on surveillance I have ever read, and if only half of the recommendations are given any attention by the government, then Britain will be a much better place. However it is not only relevant to Britain. The UK seems to have come to be regarded as some kind of model for other democracies to follow in terms of surveillance and security – at least by governments. Reading this report should serve to disabuse others of any notion that Britain is a good example.

Here’s the detailed analysis. It is long and there are no pictures! But this is serious stuff. I have gone through the whole report and thought about all the recommendations. It is worth remembering first of all what the Committee was asked to do. Here are the questions they started out with:

Have increased surveillance and data collection by the state fundamentally altered the way it relates to its citizens?
What forms of surveillance and data collection might be considered constitutionally proper or improper? Is there a line that should not be crossed? How could it be identified?
What effect do public and private sector surveillance and data collection have on a citizen’s liberty and privacy?
How have surveillance and data collection altered the nature of citizenship in the 21st century, especially in terms of citizens’ relationship with the state?
Is the Data Protection Act 1998 sufficient to protect citizens? Is there a need for additional constitutional protection for citizens in relation to surveillance and the collection of data?

The answers to the first and last questions are, in short ‘yes’ and ‘no’ respectively. Their basic conclusion is that increasing surveillance by the state is the greatest change to the nature of the relationship between state and individual in Britain since the end of the second world war. In opposition to the House of Commons Home Affairs Committee report from last year, and largely in support of our Report on the Surveillance Society form 2006 and that of the Royal Academy of Engineers from 2007, they show that Britain is a surveillance society, and that this must change. They do not go so far as to recommend an Information Act to bring all legislation in this area together, as I have been arguing, but they do advocate significant new legal / constitutional measures to rebalance the state-individual relationship in favour of the individual.

There are 8 chapters of consideration of all of the evidence given, which is treated in a very careful and even-handed way. The Home Office, the police and the Surveillance Commissioners for example, all come in for a telling-off at various points, but at the same time, some of the current government’s initiatives on openness are quite rightly praised (although of course they don’t go far enough in tackling the culture of secrecy that has plagued British government for far too long).

Who comes out of it well? First of all, the Information Commissioner, Richard Thomas and his office (the ICO). This is entirely right. None of this debate would have happened without him and he continues to push the agenda forward in an activist manner that many campaigners should look to as an example. Secondly, the media. The Lords seem to be very aware of the role of investigative journalists in holding the government to account. People are too willing these days to make blanket generalisations about the media as if they were all superficial and obsessed with celebrity. In the case of surveillance, the BBC and The Guardian in particular have done a great job. Thirdly academics and campaigners alike come across as far more informed and sensible about this than the state, which leads the Lords to recommend that the government pay us far more attention. On a personal note, it is a bit disconcerting to see myself, Surveillance Studies Network and other people and organizations with whom I work mentioned (approvingly) quite so much in such an important document…

The Committee place the two values of privacy and freedom as the foundations of its recommendations. The Lords argue that privacy and the restraint of state powers are at the heart of liberty, and that they should be taken into account at all times. There is, I am very pleased to see no mention of ‘trade-offs’ between freedom and security and it seems that they accepted my argument (they do quote me on this) that when claims to protect fundamental freedoms by increasing security are actually eroding those freedoms, the tacit agreement that binds people and state is broken. They stress that all organisations involved in surveillance and date handling need to give far more attention to privacy at all stage, indeed that it should be built in.

There are many individual recommendations.The first concern the Information Commissioner. Basically, the Lords argue that he should be given more extensive powers and more resources, specifically:

to have a role in assessing the effect on any new surveillance measure on public trust;
to be able to monitor the human rights (Article 8, ECHR) effects of government and private surveillance practices on the public;
to be consulted by the government at the earliest stages of policy development – they specifically attack the government for not doing thus far; to extend the ICO’s power of inspection to private companies (again something I am quoted on) – they don’t note that the power of inspection over government departments was only granted in a rush by Gordon Brown following the revelations of disastrous losses of data by various state bodies;
to speed up the implementation of the ICO’s new power to fine bodies that break the rule on data protection and freedom of information;
to be a statutory consultee on all surveillance and data processing laws and for the ICO to report to Parliament on this;
for the government and the ICO to undertake a review of the law governing citizens’ consent to use of their personal data – there is quite a lot of interesting discussion in the body of the report on how consent might operate, and I am very pleased that they haven’t, unlike the government, given up on the importance of consent;
for the government to work with the ICO on raising public awareness as it should already be doing but has failed to do;
and finally, and this is really important – for the Data Protection Act to be amended to mandate a Privacy Impact Assessments (PIA) “prior to the adoption of any new surveillance, data collection or processing scheme, including new arrangements for data sharing” with a role for the ICO in overseeing these. The government will probably try to ignore this, but this is the most crucial recommendation for future policy.

On the various other commissions – of which there are too many in my opinion – they merely recommend that the Surveillance and Communications Commissioner work together better and seek the advice of the ICO, especially with regard to the misuse of powers under the Regulations of Investigatory Powers Act (RIPA), and that the Investigatory Powers Tribunal stops hiding from the public. These are weak recommendations. Later they are rather more robust about the problems of having too many ineffectual regulators of RIPA, but despite a brief mention, any recommendations regarding the regulation of the Intelligence Services get quietly dropped along the way (not surprisingly). I would have thought that recommending at the very least that the offices of the Surveillance and Communications Commissioners are brought under the control of the ICO, if not completely absorbed into the ICO, would have been a much better long-term move.

They also have a number of other recommendations on the egregious RIPA, firstly that the (inadequate) administrative procedures are reviewed and secondly that the government should think again about the whole business of allowing Local Authorities police powers, and that in any case, these powers” should only be available for the investigation of serious criminal offences which would attract a custodial sentence of at least two years.” In my opinion, this effectively amounts to saying ‘repeal RIPA’ without saying so directly. The use of intense targeted surveillance powers to deal with minor infractions is what a lot of RIPA is all about whether that was the intention or not. It is an ill-thought out and badly worded law, like so many in this area.

The Lords recognize this deficiency in detail and specificity and argue as a general point, following the Human Rights Committee, that “the Government’s powers should be set out in primary legislation.” Crucially they also note that the government has not seemed very concerned with what happens after legislation is passed or how it works. They recommend the formation of a new Joint Committee in parliament on surveillance and data powers that would have post-legislative scrutiny as one of its key functions.

There are several measures concerning particular technologies. Their coverage of technologies of surveillance and data-collections is not too bad. I gave a seminar to the Committee on the range of surveillance technologies before they started their hearings, and I was beginning to despair at the levels of knowledge – “can they really do that?” was a common cry – and yet here they consider everything from CCTV to ubiquitous computing / ambient intelligence. There are still major deficiencies however. Although they take my point that government needs to get ahead of the technological game in order to regulate effectively, they still have not. They don’t recommend anything specific about the use of scanners in public places, location tracking, about the increasing dependence on RFID, or about the new flexibility, mobility, decrease in size and bodily intrusiveness of surveillance technologies and what this means for regulation. Mind you that is all in our report to the ICO that inspired all this (see Paragraph 4!)

They recommend that:

the Government comply fully with the recent ruling from the European Court of Human Rights that DNA profiles of innocent people are no longer kept indefinitely on the National DNA Database (NDNAD) – they also rule out a complete national database on both liberty and cost grounds, and argue that there should be a single, clear law governing the NDNAD and better transparency all-round.
On CCTV, they recommend more research on “the effectiveness of CCTV in preventing, detecting and investigating crime”, and more importantly that the government finally put CCTV on a proper statutory basis, with clear regulations, and systems of complaint and redress.
The report is at its weakest on the proposed new National Identity Register (NIR) and ID card. No2ID will not be happy, as all that they say is that “the Government’s development of identification systems should give priority to citizen-oriented considerations.” This is practically meaningless.Considering that this is the Constitution Committee report, and that the NIR and ID card are at the heart of how the government sees the information relationship between state and individual, this is also an unacceptable and compromised omission. No doubt it is evidence of a key area of disagreement amongst members, but the Chair should have banged some heads together on this one!
Although it is treated as a legislative measure, the Lords recommend mandatory encryption of personal data “in some circumstances.” This should have been stronger – bear in mind that most of the data lost by the state over the last few years was not encrypted
They also recommend that the government incorporate ‘design solutions’ in particular Privacy-Enhancing Technologies (PETs) in all new schemes. This is good as a minimum – we have to make sure that the government doesn’t use PETs as a way of claiming to have dealt with the problem – ooh, look: technology!

In other general measures for the whole of government, the Lords return to their central themes, specifically:

that Government should instruct government agencies and private organisations involved in surveillance and data use on compliance with Article 8 ECHR and in particular the legal meanings of necessity and proportionality. They also recommend legal aid should be available for challenges under Article 8.
a system of judicial oversight for surveillance carried out by public authorities, with compensation “to those subject to unlawful surveillance by the police, intelligence services, or other public bodies” acting under RIPA. This would be a severe blow the ad-hoc and effectively extra-legal expansion of surveillance powers under the present government. It would be great if it happens, but I am not going to hold my breath until it does…
increasing the stature and power of the data protection minister
lots of general blah about improving safeguards and restrictions on data handling and implementing standards and training, and education, to improve public confidence. But the thing is, public confidence isn’t really the main issue. Public confidence is low because the government and its private sector contractors have been time and again demonstrated to be incompetent.
there are also several paragraphs of recommendations which basically amount to saying ‘listen to the public’ and particularly, pay attention to pressure groups and research in this area because they know what they are talking about. They are right, you know – we do! They also want more research to get better information on public opinion in this area. We can do that too!

Despite this slight degeneration into well-meaning generality at the end, and despite the glaring hole when it comes to the NIR and ID cards, the principles advocated by this report, if implemented, would transform the direction of government in Britain. Many of the individual recommendations are things that I and others have been arguing for, for some time.

So what was the government’s first response? Well, the thoroughly useless Home Secretary, Jacqui Smith, according to the BBC has “rejected claims of a surveillance society as “not for one moment” true and called for “common sense” guidelines on CCTV and DNA.” When she has read the report she will realize that such guidelines are right in front of her – indeed, she got ‘common sense’ from the European Court on the DNA database some time ago and her department still does not know what to do with it!

As I said, if even half of this reported is acted on, Britain’s ways of dealing with surveillance will be transformed. I am not paying much attention to the Conservatives – in opposition you can say anything and they will beat the government with the liberty stick one day and the security stick the next. The question is, are New Labour brave enough to admit that their approach to surveillance has been almost entirely wrong?

We will soon find out.

Google Latitude: no place to hide?

the mixture of assumptions seems dangerous: a lack of genuine understanding combined with categorical friendship (analogous to categorical suspicion, the basis of profiling in policing) and technologies that unless actively adjusted all the time for all of those massive number of connections, allow you to be utterly exposed…

I’ve just seen that Google has launched its Latitude service, which allows you (once you register and add your phone number) to be tracked by all your ‘friends’, and correspondingly, for you so see your ‘friends’ – if they have signed up. I put the words friends in inverted commas with some sadness because the word seems to have become increasingly meaningless in the age of Facebook when accumulating ‘friends’ seems to have become a competitive sport. This is not entirely irrelevant to Latitude for reasons we will come to in a minute.

There are various questions about this.

A colleague comments that like many other tracking services, the way it is set up he assumed you could access the project if you just had access to someone else’s phone and a computer (or WAP/3G phone) at the same time. Perfect for a over-protective or suspicious parent, a suspicious, husband, wife, boyfriend, girlfriend – or anyone else for that matter.

The privacy policies are a mixture of Google’s standard (and already questionable) privacy statement and a new set of policies on ‘location privacy’, which state that:

“Google does not share an individual person’s location with third parties without explicit permission. Before someone can view your location, you must either send a location request by adding them as a friend or accept their location request and choose to share back your location.”

You can also change settings so that your location can be automatically tracked, manually selected, or hidden. If you are signed out of the service, you will not be on any map either. You can also change settings for specific friends, including hiding your location from them, share only the city you are in, or removing them from your Latitude list.

Now this all sounds very good, even fun – although it could be a recipe for all kinds of suspicions and jealousies – but it all depends on what the nature of ‘friendship’ means to the person using the service. Friendship no longer seems to require personal knowledge but simply matching categories. I was writing earlier about the loss of trust in South Korea, but the reformation of trust that occurs through social networking seems not to require the dense networks of interdependence in real life that traditional forms of social trust were built on. It doesn’t seem like a substitute, the mixture of assumptions seems dangerous: a lack of genuine understanding combined with categorical friendship (analogous to categorical suspicion, the basis of profiling in policing) and technologies that unless actively adjusted all the time for all of those massive number of connections, allow you to be utterly exposed, laid bare in time and space.

The most extreme examples of this personal surveillance are not in the relatively comfortable worlds that tech enthusiasts inhabit but firstly, in conflict zones – after all ‘I know where you live’ has always been one of the most terrifying and chilling expressions you can hear in such circumstances (see Nils Zurawski’s article on Northern Ireland in Surveillance & Society) and now it could be in real time; and secondly, in authoritarian, or even just paranoid countries. Here, real-time location data could be a goldmine for intelligence services, and it is not as if Google and Yahoo and others have bravely resisted the attempt of, for example, the Chinese government to suborn them to its illiberal requirements.

Now, perhaps this makes me sound very conservative. I’ve never joined a single social networking service – like, how Twentieth Century is that?! – but I am also sure that this service will be both used and abused in all kinds of ways, some that we expect and some that we don’t. It might be a tool for overprotective parents, for jealous lovers, for stalkers and even for killers; but it will also be a tool for new forms of creativity, deception, performance and play.

Or it could be just utterly pointless and no-one will bother using it at all.

(thanks to simon for the heads up. As it happens, Surveillance & Society currently has a call for papers out on ‘Performance, New Media and Surveillance’, to be edited by John McGrath and Bill Sweeney)

Is Facebook going to sell your data or not?

the primary limitation to any social networking tool being used for purposes that users don´t like is that the users can just walk

There´s been some discussion recently over surveillance on Facebook and in particular, the question of whether Facebook is planning to make the vast amounts of data it has for more targeted and intrusive marketing. Britain´s Daily Telegraph reported yesterday, based on an interview with Randi Zuckerberg, Facebook’s global markets director (and not coincidentally, sister of founder Mark Zuckerberg), that it was going to do this. It based its conclusion on the fact that Facebook was demonstrating new instant polling tools at the Davos World Economic Forum, Facebook´s development of so-called User Engagement Advertising, and the fact that unnamed ´marketing experts´ say that Facebook could be ´worth millions´to advertisers.

But, it turns out this is putting 2+2 together to make 5. Techcrunch was one of many tech blogs that questioned the Daily Telgraph´s story. They asked Facebook what was going on and were told that the WEF polls were nothing to do with Engagement Ads (which have been on Facebook for a while already) and that ´Facebook has, for many years, allowed the targeting of advertising in a non-personally identifiable way, based on profile attributes. Nothing has changed in our approach, and Facebook is committed, as always, to connecting users in a trusted environment.´

Now I don´t trust The Daily Telegraph, which has been declining in quality over the last few years and cutting experienced journalists in favour of using agency stories rewritten by trainees. But equally I don´t trust Facebook (or for that matter, any company run by rich kids whose only experience of the world is college, but that´s another story…). It is easy to imagine that they encourage such stories to test the waters. If the reaction was less worried, they might indeed decide to reveal themselves as a massive marketing scam, but the primary limitation to any social networking tool being used for purposes that users don´t like is that the users can just walk. Facebook appeared from nowhere to become a global player within a few years and it could disappear just as quickly when the next big thing arrives. The rise and fall of net-based companies is only going to get faster.

(Thanks to Sami Coll and Jason Nolan for bringing this to my attention)

Facebook surveillance

Another great piece in the Ottawa Citizen´s Surveillance series, which is turning out to be probably the best newspaper coverage of the broad sweep of surveillance that I have yet seen.

This time they are talking to Dan Trottier and Val Steeves about the way that social networking technologies, and in particular Facebook, track individuals and groups.

The complete series The Surveillance Society: A Special Citizen Series, runs as follows:

31/01: The rise of the surveillance society

01/01: How surveillance categorizes us

02/02: Social networks and surveillance

03/02: Spying on each other

04/02: The promise and threat of behavioural targeting

05/02: Watching the watchers

Congratulations to reporter, Don Butler, in particular on some excellent work.

Major new report on surveillance out next week

I hear on the grapevine that the British House of Lords’ Constitution Committee Report on Surveillance and Data Sharing will be out next Friday 6th February. The inquiry conducted by the committee has been one of the most thorough of any so far conducted, and certainly promises to be more considered than the rather rushed House of Commons Home Affairs Committee report, A Surveillance Society? from last year. Both reports were ordered largely in response to the Report on the Surveillance Society that Surveillance Studies Network wrote for the UK Information Commissioner in late 2006, and which is still getting coverage around the world (see CCTV in Canada for example). Check the Committee’s website for the report itself and, of course, back here for a review, on Friday.