There have been a lot of stories about online services breaching privacy, losing user’s data, being hacked, being to willing to give into state requests for information and much more. But not so much on how companies might provide a positive service that works, whilst respecting privacy, free speech and other fundamental rights. But now ACLU has issued a helpful guide. Clearly, it’s designed for business rather than being a critique of businesses and their practices, and as such is hardly a manual for revolution, but it will be interesting to see who takes notice… and who doesn’t.