Incompetence and Surveillance

There is an opinion piece in The Daily Telegraph (UK) today by Alasdair Palmer, which argues that it is the incompetence and human fallibility of the UK government rather than any lack of desire which prevents an Orwellian surveillance state from emerging in the UK. It is hardly new but it’s an attractive argument, one which I have used before and which we used to a certain extent in our Report on the Surveillance Society, and one which draws on the deep well of cynicism about government which has long characterised British politics.

However there are a number of problems with the argument. The first is whether it is really true. A totalitarian society does not have to be competent in the sense of having correct information, in fact one of the central messages of Nineteen Eight-Four is that ‘truth’ is a product of state control in such societies. This was obvious in the case of Stalin’s purges. The accusations made against individuals did not rely on the accuracy of the accusation but on the very fact of accusation, something brought out very strongly in Orlando Figges’ recent book, The Whisperers. In the UK in recent years we have seen some elements of this. It doesn’t matter for example, whether someone really is a terrorist, the word ‘terrorist’ is just redefined in law and practice to encompass that person. New terms are invented to describe quasi-crimes (like anti-social behaviour) which come to have the force of ‘crime’ and become the focus of state surveillance activity. And I have shown how the recent arguments over photography in public places show a genuine totalitarianism in the attempt to define the limits of the collection and interpretation of visual images. It doesn’t matter how competent the state is at carrying out its desires here. The very fact that it defines what is acceptability in this way can create a new ‘normality’ and a ‘chilling effect’ on protest and resistance – which makes such activity even more essential.

The second problem is the idea that incompetence protects us. It didn’t in Soviet Russia and it doesn’t today. The government’s uselessness in handling data harms people. The loss and leakage of private personal information can lead to real effects on people’s lives: information theft, fraud and so on. The loss of trust in those who control information also has knock-on effects on those organisations that genuinely rely on personal information to provide essential services and care: education, health services, social work etc. A loss of trust caused by failed repression leads to a generalised loss of trust in government and in other people: it damages social trust. It is perhaps because British people have such a low level of social trust anyway that we expect things to fail.

The third problem relies on the first two and is the idea that state incompetence is enough to protect us. Of course it isn’t. Cynicism is no basis for thinking of, and creating, a better society. Do we want to live in a society where our only protection is the fact that state is structurally or contingently unable to create a totalitarian situation even though it continues to try? I certainly don’t. The emergence of surveillance societies, competent or otherwise, requires the imagination of alternatives – including greater democracy, accountability, transparency, and regulation and control of both state and corporate organisations in our favour – and political action to demand and create those alternatives.

A faith in failure is simply a form of nihilism.

Surveillance in Latin America

For the last three days, I’ve been at the Surveillance, Security and Social Control in Latin America symposium, organised by Rodrigo Firmino at PUCPR (with help from Fernanda Bruno, Marta Kanashiro, Nelson Arteaga Botello and myself). The conference was the first to be held on surveillance in Brazil and will be the start of a new network of surveillance researchers in Brazil and more widely across Latin America.

All of the presenters had something interesting to say and I learned a lot from the event, however it is worth noting some individual presentations and sessions that were really insightful. There were great keynotes from David Lyon, Luiz Antonio Machado da Silva and Nelson. Two sessions stood out for me: one on Rhetorics of Crime and Media which had an exceptional central presentation by Paola Barreta Leblanc, a film-maker and currently a student of Fernanda Bruno’s. Her paper (and films) on the way in which we impose narrative onto CCTV images argued cogently that we see CCTV with a (Hollywood) cinema-trained eye and consequently overestimate (or over-interpret) what we are seeing. The other papers in the session were also good, in particular Elena Camargo Shizuno on Brazilian police journal of the 1920s and how they trained the vision of middle and upper-class Brazilians of the time through a combination of reportage, fiction, and advocacy. The session as a whole left me with many new questions and directions of thought.

The other really sparky session was on the last day and was on the Internet and Surveillance. The first paper was from was Marcelo de Luz Batalha on police repression of community and activist networks at the State University of Campinas, which linked nicely into concerns I have been following here on the surveillance of activist networks in the UK. Then there was Hille Koskela’s theoretically sophisticated and searching paper on the Texas-Mexico border webcam system (that I noted back in January) which explored the ways in which this participatory surveillance system both succeeded and failed in inculcating an attitude of patriotic anti-outsider watchfulness and responsibilization of citizens. Finally there was an interesting if not entirely successful film from Renata Marquez and Washington Cancado which used Charles and Ray Eames’ famous Powers of Ten, one of my favourite bits of pop-science ever, as an inspiration for an exploration of the uneven gaze of Google. They provoked some very interesting thoughts on the ‘myopia’ of the new ‘god-like’ view we are afforded through interactive global mapping systems. I think their approach could be very fruitful but it is still missing some key elements – having talked to them, I am convinced they will turn this into something really excellent. I have asked them and Paula to submit their work to Surveillance & Society’s special on Performance, New Media and Surveillance, because I think both are exactly the kind of explorations we are looking for. If Fernanda Bruno’s excellent paper on participatory crime-mapping has been part of this session, it would have been perfect! See Fernanda’s thoughts on the seminar over at her blog – she was also Twittering throughout the event but I’m afraid I just can’t get on with Twitter!

Other memorable papers included Danilo Doneda’s on the new Brazilian ID system, which sparked our post-conference considerations on where to go with this new network, which will probably be a project on Identification, Citizenship and Surveillance in Latin America. Nelson Arteaga Botello has already generously agreed to host the next symposium on this theme in Mexico City next March! Fernando Rogerio Jardim gave a passionate paper on the the SINIAV vehicle tracking pilot in Sao Paulo and I was most impressed with the careful Gavin Smith-style CCTV control-room ethnography by one of Rodrigo Firmino’s students, Elisa Trevisan, and Marta Kanashiro and Andre Lemos both gave insightful presentations too – I’ve already come to expect both care and insight from Marta in the short time that I’ve known her. I hope we’ll be able to work more closely together in the future. Let’s see…

The event as a whole was a great start for the study of surveillance in Latin America, despite the disappointing lack of Spanish-language interest. This is just the beginning, and the new networks of scholars here will grow. I was just happy to be there a the start and play a small role. As for my keynote, I took the opportunity to do something a bit different and instead of doing my usual tech-centred stuff, I gave a talk on the emotional response to surveillance and how this might form the basis for reconstructing (anti-)surveillance ethics and politics. I have no idea whether it really worked or what people got out of it…

UK police spying on activists… again

The Met are unlikely to care. They are not generally known for their respect for the political rights of British citizens…

The Guardian has posted another worrying story (and an interesting video) on the routine police surveillance of environmental activists, most of whom have no connection to any criminal behaviour. The Metropolitan police, who have always been in the forefront of efforts to try to portray political activists as actual or potential criminals, is collecting storing and sharing information, including many private personal details, on activists using Crimint, the national criminal intelligence system. The data includes activists “seen on a regular basis” as well as less frequent activists, regardless of arrests or convictions, their names, political associations and photographs. This information is being shared between police forces to build up more complete portraits of political activity nationwide.

The human rights group, Liberty, is challenging this data collection and sharing on the grounds that it breaches Article 8 of the European Convention on Human Rights. My view is that it almost certainly does, and that the Met are unlikely to care. They are not generally known for their respect for the political rights of British citizens indeed one of their original purposes was to crack down on political dissent back in the Nineteenth Century and they have always maintained this role. They operate the National Extremism Tactical Coordination Unit (NETCU) which is also involve in spreading disinformation on political activists and their HQ at New Scotland Yard will apparently host the new privately-run ACPO Confidential Intelligence Unit (CIU).

I have had my own personal experience of the Met’s way of dealing with activists and it is certainly not in any way respectful of anyone’s rights. It urgently needs to be brought under some proper control and accountability, and hopefully being found guilty of breaching Article 8 of the ECHR, if it happens, will be a good start.

How many people are being arrested for taking pictures in public in Britain?

It seems that what is going on is a battle to control the power of visibility, the power to make images. The British state, and other ‘responsible’ bodies (generally commercial organisations) are attempting to make us increasingly transparent whilst at the same time reducing the ability of ordinary people to render the state transparent…

I’m seeing more and more local and self-reported stories of ordinary people being harassed and arrested in Britain, for taking photographs in public. Today BoingBoing is reporting on this Manchester man who was arrested because the police thought he might be photographing sewer gratings. I reported last year on the case of an online acquaintance who was arrested and humiliated over several days in London. It is increasingly not even police but the growing multitude of ‘plastic police’ – Police Community Support Officers (PCSOs), neighbourhood wardens and private security guards – who are at the forefront of this tendency. But because most of these stories are never taken up by the national – or even local – media, it is difficult to have a good idea of how widespread this has become.

This is even before we have seen the effects of the new Counter-Terrorism Act 2008 which under Section 76, gives power to the police to prevent people from taking pictures. Most of the arrests have come under Section 44 or 58 of the Terrorism Act 2000 which allow the police to stop and search photographers and in the latter case, to arrest people for possessing material (generally photographs in this case) likely to be of use in the commission of an act of terrorism.

At the same time of course, there has been a huge expansion of CCTV particularly by the state. It seems that what is going on is a battle to control the power of visibility, the power to make images. The British state, and other ‘responsible’ bodies (generally commercial organisations) are attempting to make us increasingly transparent whilst at the same time reducing the ability of ordinary people to render the state transparent, in other words to hold the state accountable. A situation of rowing asymmetry is developing with regards to the visual image. This renders the whole public rationale for CCTV expansion highly questionable. We already know that CCTV operatives are spending more of their time searching for these kinds of social and public order offenses rather than actual crime.

This tends to support the argument that I have been making that several democratic countries, with Britain and Italy at the forefront, are drifting into a kind of ‘soft fascism’, a creeping totalitarianism that is presented as reasoned and reasonable. It allows supporters to claim that opponents are being ‘extreme’ and underestimating the ‘real danger’, that all of these measure are ‘for our own good’. Yet we have arrived at a point where even untrained, ill-educated street-level minions of the state can now decide whether wee are allowed to take pictures in public. When people like ex-MI5 chief, Stella Rimington are saying that we are in danger of heading towards a police state, even the cynics, and the ‘nothing to hide, nothing to fear’ crowd, should be taking some notice.

Surveillance, Security and Social Control in Latin America symposium

SSSCLA poster 2
SSSCLA poster 2

This week I will be mostly preparing for and attending this symposium which we (Rodrigo Firmino, Fernanda Bruno, Nelson Arteaga Botello and myself) have been organising. Today that means looking after our main keynote speaker, David Lyon…

We have a great set of papers and around 100 people coming mainly from Brazil. This does mean that I will not be posting a lot here, although I will try to note any really interesting papers and presentations.

How many cameras are there in Britain? (2)

Well, Aaronovitch’s piece came out. It’s not even as interesting as I had thought it would be, and my account yesterday says all that needs to be said in response, except to note that he even managed to get my surname wrong and that of the character in Clive’s book, which is more than ironic for an attack on inaccuracy! Journalists, eh? Gotta love ’em…

To be fair to The Times, it has been getting better recently on this issue, and they carried a very good interview with the Information Commissioner, Richard Thomas, last week, which was in marked contrast to their sniping at him a few years ago. It also shows a depth of understanding and the political maturity needed to recognise what is important in the debate on surveillance.

How many cameras are there in Britain?

The truth is that no-one knows exactly how many cameras there are in Britain or indeed in any country in the world

I’ve been having an interesting little private exchange with a David Aaronovitch of The Times newspaper, who seems to think he has uncovered a terrible conspiracy… and I think I am about to be accused (tomorrow) of being ‘cavalier’ with the truth and of misleading the public. Interestingly enough this is going to be in the same newspaper that was the only one that tried to rubbish the Information Commissioner back in 2006 when we published our Report on the Surveillance Society and indeed were actively lobbying against his reappointment. I suppose someone has to argue the establishment case…

What David has been e-mailing me about is the validity of figures concerning the number of CCTV cameras in Britain that journalists have been happily spreading about for the last ten years. These figures are the ‘4.2million CCTV cameras in Britain’, and the ‘person can be captured on 300 different cameras in a day.’ He seems to think that it is an urgent matter of national importance if these old figures aren’t ‘accurate’ or apply to the average person. Well, they were and are purely indicative – they aren’t ‘accurate’ and never were, and the latter one doesn’t apply to a typical Briton and neither Clive Norris, whose figures they are, nor myself, nor any other credible surveillance studies academic that I know, has ever claimed that they are and do.

The first figure derives from what Professor Norris openly described as a ‘guesstimate’ in his working paper with Mike McCahill on CCTV in London that was done for the EU’s UrbanEye project. Based on a casual count of cameras in one small neighbourhood in London in around 2000 (not the City of London where cameras were much more concentrated even then) it aimed to get a very loose handle on the scale of the spread of CCTV in Britain. The police at the time claimed that the real figure was in hundreds of thousands, but they were only talking about public cameras, and they had just as little idea of the extent of CCTV.

The other figure that of 300 cameras a day came from a little fictional vignette that Professor Norris and Dr Gary Armstrong wrote for their book, The Maximum Surveillance Society, which came out back in 1999. It was simply designed to illustrate how many cameras a person could possibly be caught be in any one day. I was thinking it would actually be very hard for this to be that likely even now, except perhaps in the very core of global cities like London, but then there are over 300 cameras on the university campus where I am currently, and I haven’t even started on all the private cameras, the public cameras in the city, the traffic cameras, the cameras in the buses, banks, shops, cafes, restaurants, bars, in the hotel etc. etc. I would estimate that I am caught by around 100 cameras when I am out and about here and this isn’t even a city that considers itself to be particularly ‘under surveillance.’

The truth is that no-one knows exactly how many cameras there are in Britain or indeed in any country in the world. We deliberately used words like ‘may’ or ‘can be’ in reference to these figures in our Report on the Surveillance Society because they are so rough, so inaccurate – and we were quite clear that this was not in any case a report about CCTV; if anything we tried to downplay CCTV and get to other technologies and techniques, such as dataveillance and RFID, and more importantly the way connections and links are being made, and boundaries blurred. ‘Millions’ may be about as accurate as we can guess for the UK. But does it matter if there are 1 million, 4.2 million or 10 million? Not hugely. It matters as one crude indicator of a surveillance society, but even then, the number of cameras is a very crude measure and more cameras does not necessarily mean more comprehensive coverage or better pictures, or more ‘control’. For example, would it be worse or better if I was only seen by one camera in a day, but that camera was there all the time and I was constantly being assessed on my performance (as for example is the case with many workers in call centres)? The Guardian today seems to understand this – in its report on the high-tech control room in Westminster, it clearly states that ‘no-one knows’ how many cameras there are (before quoting some even more made-up figure than ours!).

I know the media likes its easy numbers, but an old saying about not being able to see the wood for the trees comes to mind… As a researcher, I am more interested in characteristics of the wood than the specific number of trees. Now if there were no trees at all or very few, that would matter. And in my current comparative project it has some importance as one of the many indicators of what constitutes a surveillance society that I am looking into. So in a couple of year’s time I may have more of an idea of from any cameras there really are in Britain. One of the things I am trying to do during my current project is develop better ways of assessing ‘how much surveillance’ there is, and what it means. Because that is the important issue – meaning. Does it matter if there were 1/6 or 1/7 or 1/8 of the population of the former East Germany who were recruited as informers? You’ll find all those as educated guesses in the literature. What matters was that there was a culture of informing that pervaded every action. It was a society that became increasingly based on deception and distrust.

The key questions with CCTV are:

  1. first of all, why are there any cameras, and particular any cameras in public space, at all? Surely there was a line crossed when the first use of CCTV occurred. What was the reasoning?
  2. why did CCTV spread so quickly to so many places, and was so little contested?
  3. why is CCTV now considered so ‘normal’ in Britain?
  4. connected to this, why do the myths of CCTV’s effectiveness continue to be spread when all of the evidence shows a small and very limited impact on crime?
  5. what kind of a society does pervasive CCTV create? what are the social effects? what kind of social and cultural responses are there?

etc.

Unfortunately the media doesn’t seem to like depth or uncertainty. Maybe that was our real mistake – to overestimate the intelligence of the media. I have asked them for a right of reply – I am more than happy to debate the issue in public. Let’s see if that happens…

Convention on Modern Liberty

The largest ever British meeting of people against the surveillance society took place in London yesterday. The Convention on Modern Liberty site has (unedited) transcripts of some of the speeches an debates including author, Phillip Pullman’s excellent keynote. The Guardian/Observer website also has a strongly supportive report and there is an editorial in the The Observer, which argues that “whether by complacency, arrogance or cynical design, the government has erected an edifice of legal constraint to liberty that would suit the methods and aims of a despot.”

It was a shame that I couldn’t be there but I like to think I played some small part in the process that has led here, and will hopefully this campaign will continue to go on to forcing a retreat by the state from its illiberal course. This meeting is merely the beginning of the convention…

Surveillance in the UK and the USA: commonalities and differences

In one of those fortuitous instances of synchronicity, there are two stories today that illustrate some of both the commonalities and the differences between state surveillance practices and regulation in the UK and the USA.

In the UK, The Guardian has revealed that the Surveillance Commissioner (a separate office to the Information Commissioner) has been very critical behind the scenes, as the Lords Committee was in public, of the uses to which the Regulation of Investigatory Powers Act (2000) (RIPA) has been put, not this time by local government, but by national ministries like the Department for Environment, Food and Rural Affairs (DEFRA) and agencies, including Ofcom (the broaadcast and communications regulator) and the Charities Commission. DEFRA came in for a particular telling-off over its spying on fishermen. The chief commissioner, Sir Christopher Rose found generalised lax practice, a lack of proper justification for and proportionality in the used of RIPA, and little training or accountability. In short, RIPA is being used because the powers exist not because there is any pressing justification to use surveillance in this manner – the used of surveillance has expanded because it is available.

It is very interesting that The Guardian had to discover all this through Freedom of Information Act (FOIA) requests, and that the Surveillance Commissioner had not put all of this in the public domain as a matter of course. It highlights for me, once again, the clear difference in attitude and regulatory practice between him and the open, accountable, and active Information Commissioner’s Office (ICO). It confirms my view that we would be much better off if the Surveillance Commissioner’s work was absorbed into the ICO.

In the USA, it is to lawyers that people immediately turn if some bad practice is suspected on behalf of the government. The Los Angeles Times reports that on Friday, the US government lost the case it had been bringing to try to stop an Islamic charity based in Oregon from suing them over what they claim were illegal wiretapping operations targeted at them. The case stems from the Bush administration’s attempts to bypass what were already very weak regulations governing the surveillance of American citizens which were introduced in the Foreign Intelligence Surveillance Act (1978) (FISA) and recently amended in the Protect America Act (2007). Requests are supposed to go to the Foreign Intelligence Surveillance Court (FISC) which meets in secret and does not have to publish its rulings and so far as we know, has never turned down a request – so it is somewhat mystifying except as a matter of speed and convenience that the Bush administration did bypass the court.

Now the Obama administration is (shamefully) defending the actions of his predecessor. This is not entirely surprising. Intelligence is one area of continuity between governments: it is what Peter Gill called the ‘secret state’, a core that remains constant regardless of changes of administration. Nixon and Bush were both stupid enough to get caught, but the NSA, CIA and FBI are continually looking for different ways to get around domestic regulations on surveillance. Political devices like the UKUSA agreement served this purpose for many years – whereby Canadian and British intelligence services would collect SIGINT on Americans and supply it to the NSA and vice-versa. But GCHQ and others just don’t have the capabilities to carry out the amount of monitoring that now goes on. It’s been the reality for many years now that the NSA in particular does spy on Americans. Again, they have the capabilities so those capabilities are used.

Of course, unlike in the UK, we are talking about the threat of terrorism not anglers catching one-too-many fish; that really does say something about the petty bureaucracy that characterises the UK! However RIPA was also justified originally with reference to terrorism and serious and organised crime. Anyway, the ruling in the Oregon case clearly states that state secrets privilege was not enough to justify warrantless surveillance of suspects, whatever they had allegedly done. It seems that at least is one point of hope that the USA and the UK have in common. Let’s see where these situations now lead in each country…

Australia gives up net censorship plan

Some good news for once. The Sydney Morning Herald reports that the heinous plans that the Australian government had for surveilling and censoring the Internet have been iced. The plans would have introduced mandatory filtering of the Internet in Australia despite the technical impossibility and political and ethical objections. The fight over these proposals had been vicious with opponents even receiving death threats, but the side of both sense and liberty appears to have won an important victory.

Now, let’s see if similar good sense will prevail in other countries which are advocating similar, if not quite as extreme, China-style net-disabling proposals like the UK and Brazil

(Thanks to bOINGbOING who’ve been keeping us up to date on this one)