The rise of personal surveillance

Personal surveillance is only going to get harder to regulate as things like ‘smart dust’ and micro-UAVs come down in price and are more easily available…

CBS News in the USA is reporting on the rise of stalking and in particular the use of more powerful, smaller and cheaper surveillance devices: embedded hidden cameras, GPS trackers and so on. They discuss in particular the case of Michael Strahan, a sportsman who seems to be obsessed with keeping watch on family and friends. But the bigger pictures is that stalking is something that apparently affects around 3.4 million US citizens. That’s more than one in a hundred, an astonishing figure if it’s anywhere near ‘right’.

Stalking and personal surveillance are an integral part of the culture of any state in which order in ensured through surveillance. We are creating unhealthy societies in which personal relationships between people are increasingly characterised by the same fear and distrust as states have of their people.

Smart Dust chips (Dust Networks)
Smart Dust chips (Dust Networks)

ravenThis is only going to get harder to regulate as things like ‘smart dust’ and micro-UAVs come down in price and are more easily available. And already surveillance equipment like head-mounted cameras for cyclists, is marketed as ‘toys’… regulation is only half the answer. The other half has to be in working out how to shift away from this mistrustful, fearful, risk-obsessed culture. Part of this has to be down to government: the more that surveillance is part of every solution they come up with to any problem, the worse the social malaise will become.

How many cameras are there in Britain? (4)

Despite the fact that it really doesn’t ‘work’, the growth of CCTV is almost out of control in Britain, and it is probably only the recession that is holding this growth back at all…

Here is another episode in the ongoing saga that was sparked off by my discussion with David Aaronovitch about supposedly misleading figures used in our Report on the Surveillance Society, leading to his rather weak comment piece in The Times, my pre-emptive response here, and Paul Lewis’ similar piece in The Guardian.

Aaronovitch’s own newspaper, The Times, has now published a story by one of its reporters, Kaya Burgess, in which she counted the cameras on her commute into work, and found there were a total of 281 cameras on her 3.1 mile route, or one camera every 18 metres on average. 108 of these were state-placed and the rest were installed by private operators (shops,homes etc.). As the article points out, and this is something I have been arguing for years, the growth of private cameras is remarkable and of course, almost completely unregulated.

The figure of 281 is remarkably similar to Clive Norris’ little fictional tale of ‘Thomas Kearns’ of 1999 which sparked the ‘we are watched by 300 cameras a day’ stories in the press, and which was the subject of Aaronovitch’s piece. Perhaps we should feel smug, but that still isn’t the point. There never was an ‘accurate’ figure to be correct about. It was a possibility. Now it seems that the possibility has been bypassed by some distance, at least for London. Because remember, Kaya’s journey was merely the journey into work. It was not even a small portion of the day. It did not count cameras at work, or those she might encounter during her working day, nor those her image might be captured by if she went out for a post-work meal and drinks… her 281 might well end up being double that by the end of the day, and she was not doing any of the more ‘unrealistic’ things that Norris’ ‘busy Londoner’ was.

Of course, this density of cameras is by no means uniform across London or across the country, nor is there one central ‘Big Brother’ behind the cameras, no one guard in the tower. We live not in the Panopticon of Jeremy Bentham, made notorious by Michel Foucault’s analysis, but in what contemporary French theorist, Bruno Latour, called, an ‘oligopticon’. In some places we are watched (and even known) intensely and in others hardly at all, and we move through these different zones of varying intensities of surveillance in our days and our lives.

Does that make the huge number and high density of cameras in some places ethically more acceptable? Hardly. Despite the fact that it really doesn’t ‘work’, the growth of CCTV is almost out of control in Britain, and it is probably only the recession that is holding this growth back at all. The Times report also notes that the Local Authority cameras appeared to be placed in clear violation of the existing voluntary CCTV Code of Practice which states that CCTV should be installed in areas of high crime, not just at regular intervals everywhere. Senior police officers I have talked to agree with this. They don’t see the need for cameras on every corner; they want to target crime hot spots effectively and efficiently. And of course, the private cameras aren’t really regulated much, and those on private homes not at all. The important thing, is to have stronger, clearer regulation of CCTV as the House of Lords Constitution Committee recently demanded. This new regulation should control and perhaps even reverse the growth in the number of cameras by specifying much more clearly the circumstances and contexts under which CCTV is appropriate and how it is to be discussed and approved, so that it becomes a possibility to be debated not the normality to be expected.

(thanks to Charles Raab for bringing this piece to my attention and for being fair about The Times!)

Incompetence and Surveillance

There is an opinion piece in The Daily Telegraph (UK) today by Alasdair Palmer, which argues that it is the incompetence and human fallibility of the UK government rather than any lack of desire which prevents an Orwellian surveillance state from emerging in the UK. It is hardly new but it’s an attractive argument, one which I have used before and which we used to a certain extent in our Report on the Surveillance Society, and one which draws on the deep well of cynicism about government which has long characterised British politics.

However there are a number of problems with the argument. The first is whether it is really true. A totalitarian society does not have to be competent in the sense of having correct information, in fact one of the central messages of Nineteen Eight-Four is that ‘truth’ is a product of state control in such societies. This was obvious in the case of Stalin’s purges. The accusations made against individuals did not rely on the accuracy of the accusation but on the very fact of accusation, something brought out very strongly in Orlando Figges’ recent book, The Whisperers. In the UK in recent years we have seen some elements of this. It doesn’t matter for example, whether someone really is a terrorist, the word ‘terrorist’ is just redefined in law and practice to encompass that person. New terms are invented to describe quasi-crimes (like anti-social behaviour) which come to have the force of ‘crime’ and become the focus of state surveillance activity. And I have shown how the recent arguments over photography in public places show a genuine totalitarianism in the attempt to define the limits of the collection and interpretation of visual images. It doesn’t matter how competent the state is at carrying out its desires here. The very fact that it defines what is acceptability in this way can create a new ‘normality’ and a ‘chilling effect’ on protest and resistance – which makes such activity even more essential.

The second problem is the idea that incompetence protects us. It didn’t in Soviet Russia and it doesn’t today. The government’s uselessness in handling data harms people. The loss and leakage of private personal information can lead to real effects on people’s lives: information theft, fraud and so on. The loss of trust in those who control information also has knock-on effects on those organisations that genuinely rely on personal information to provide essential services and care: education, health services, social work etc. A loss of trust caused by failed repression leads to a generalised loss of trust in government and in other people: it damages social trust. It is perhaps because British people have such a low level of social trust anyway that we expect things to fail.

The third problem relies on the first two and is the idea that state incompetence is enough to protect us. Of course it isn’t. Cynicism is no basis for thinking of, and creating, a better society. Do we want to live in a society where our only protection is the fact that state is structurally or contingently unable to create a totalitarian situation even though it continues to try? I certainly don’t. The emergence of surveillance societies, competent or otherwise, requires the imagination of alternatives – including greater democracy, accountability, transparency, and regulation and control of both state and corporate organisations in our favour – and political action to demand and create those alternatives.

A faith in failure is simply a form of nihilism.

Surveillance in Latin America

For the last three days, I’ve been at the Surveillance, Security and Social Control in Latin America symposium, organised by Rodrigo Firmino at PUCPR (with help from Fernanda Bruno, Marta Kanashiro, Nelson Arteaga Botello and myself). The conference was the first to be held on surveillance in Brazil and will be the start of a new network of surveillance researchers in Brazil and more widely across Latin America.

All of the presenters had something interesting to say and I learned a lot from the event, however it is worth noting some individual presentations and sessions that were really insightful. There were great keynotes from David Lyon, Luiz Antonio Machado da Silva and Nelson. Two sessions stood out for me: one on Rhetorics of Crime and Media which had an exceptional central presentation by Paola Barreta Leblanc, a film-maker and currently a student of Fernanda Bruno’s. Her paper (and films) on the way in which we impose narrative onto CCTV images argued cogently that we see CCTV with a (Hollywood) cinema-trained eye and consequently overestimate (or over-interpret) what we are seeing. The other papers in the session were also good, in particular Elena Camargo Shizuno on Brazilian police journal of the 1920s and how they trained the vision of middle and upper-class Brazilians of the time through a combination of reportage, fiction, and advocacy. The session as a whole left me with many new questions and directions of thought.

The other really sparky session was on the last day and was on the Internet and Surveillance. The first paper was from was Marcelo de Luz Batalha on police repression of community and activist networks at the State University of Campinas, which linked nicely into concerns I have been following here on the surveillance of activist networks in the UK. Then there was Hille Koskela’s theoretically sophisticated and searching paper on the Texas-Mexico border webcam system (that I noted back in January) which explored the ways in which this participatory surveillance system both succeeded and failed in inculcating an attitude of patriotic anti-outsider watchfulness and responsibilization of citizens. Finally there was an interesting if not entirely successful film from Renata Marquez and Washington Cancado which used Charles and Ray Eames’ famous Powers of Ten, one of my favourite bits of pop-science ever, as an inspiration for an exploration of the uneven gaze of Google. They provoked some very interesting thoughts on the ‘myopia’ of the new ‘god-like’ view we are afforded through interactive global mapping systems. I think their approach could be very fruitful but it is still missing some key elements – having talked to them, I am convinced they will turn this into something really excellent. I have asked them and Paula to submit their work to Surveillance & Society’s special on Performance, New Media and Surveillance, because I think both are exactly the kind of explorations we are looking for. If Fernanda Bruno’s excellent paper on participatory crime-mapping has been part of this session, it would have been perfect! See Fernanda’s thoughts on the seminar over at her blog – she was also Twittering throughout the event but I’m afraid I just can’t get on with Twitter!

Other memorable papers included Danilo Doneda’s on the new Brazilian ID system, which sparked our post-conference considerations on where to go with this new network, which will probably be a project on Identification, Citizenship and Surveillance in Latin America. Nelson Arteaga Botello has already generously agreed to host the next symposium on this theme in Mexico City next March! Fernando Rogerio Jardim gave a passionate paper on the the SINIAV vehicle tracking pilot in Sao Paulo and I was most impressed with the careful Gavin Smith-style CCTV control-room ethnography by one of Rodrigo Firmino’s students, Elisa Trevisan, and Marta Kanashiro and Andre Lemos both gave insightful presentations too – I’ve already come to expect both care and insight from Marta in the short time that I’ve known her. I hope we’ll be able to work more closely together in the future. Let’s see…

The event as a whole was a great start for the study of surveillance in Latin America, despite the disappointing lack of Spanish-language interest. This is just the beginning, and the new networks of scholars here will grow. I was just happy to be there a the start and play a small role. As for my keynote, I took the opportunity to do something a bit different and instead of doing my usual tech-centred stuff, I gave a talk on the emotional response to surveillance and how this might form the basis for reconstructing (anti-)surveillance ethics and politics. I have no idea whether it really worked or what people got out of it…

UK police spying on activists… again

The Met are unlikely to care. They are not generally known for their respect for the political rights of British citizens…

The Guardian has posted another worrying story (and an interesting video) on the routine police surveillance of environmental activists, most of whom have no connection to any criminal behaviour. The Metropolitan police, who have always been in the forefront of efforts to try to portray political activists as actual or potential criminals, is collecting storing and sharing information, including many private personal details, on activists using Crimint, the national criminal intelligence system. The data includes activists “seen on a regular basis” as well as less frequent activists, regardless of arrests or convictions, their names, political associations and photographs. This information is being shared between police forces to build up more complete portraits of political activity nationwide.

The human rights group, Liberty, is challenging this data collection and sharing on the grounds that it breaches Article 8 of the European Convention on Human Rights. My view is that it almost certainly does, and that the Met are unlikely to care. They are not generally known for their respect for the political rights of British citizens indeed one of their original purposes was to crack down on political dissent back in the Nineteenth Century and they have always maintained this role. They operate the National Extremism Tactical Coordination Unit (NETCU) which is also involve in spreading disinformation on political activists and their HQ at New Scotland Yard will apparently host the new privately-run ACPO Confidential Intelligence Unit (CIU).

I have had my own personal experience of the Met’s way of dealing with activists and it is certainly not in any way respectful of anyone’s rights. It urgently needs to be brought under some proper control and accountability, and hopefully being found guilty of breaching Article 8 of the ECHR, if it happens, will be a good start.

‘Blacklisting’ firm shut down by ICO

For some time, I’ve been concerned about the little-discussed practice of ‘blacklisting’, the creation and sale of databases of workers thought to be troublemakers, radicals or union activists. Last year, I noted the failed attempt by the British government to legitimise this activity with the creation of the National Dismissal Register, and connected this to earlier surveillance of workers through the Economic League. See this more recent post where I summarised the story in a slightly different context.

But the Economic League, set up after WW1 and finally closed in 1993, had several offshoots. Now, as reported in most of the British press, one of them has been closed down by the UK Information Commissioner’s Office (ICO). ‘The Consulting Association’, a firm based in Droitwich, Worcestershire had apparently been operating for 15 years selling confidential information on construction workers to all the major building companies. According to the BBC, 3,213 workers’ names were contained on the list and were categorised by political affiliations and union activity etc.

Not surprisingly the firm was owned and run by one Ian Kerr, who was previously involved in the Economic League and who still seems to think he was doing nothing wrong, despite his past, and despite the fact that he had previously denied even the existence of this database. But he, along with all the clients named by the report, including Amec, Taylor Woodrow, Laing O’Rourke and Balfour Beatty and many others – there is a full list on the Guardian site – were breaking the Data Protection Act by illegally keeping and trading in personal information. We’ll see whether the big building firms get away with it; most likely they will simply claim that that they didn’t know the data was illegally acquired and traded.

Given the recent history of the National Dismissal Register to set up databases of troublesome workers, it is particularly ironic that minister, Peter Mandelson, is quoted as applauding this action by the ICO in the various reports.

Protecting yourself from surveillance

The Electronic Frontier Foundation (EFF) and the Open Society Initiative have created the very useful ‘Surveillance Self-Defense’ (SSD) site. Although the SSD is aimed at US citizens and the legal aspects are therefore more relevant to those living in the States, the general advice and information on risk management and defensive technologies is all worth reading for anyone who uses a computer anywhere in the world.

Essentially this is a kind of care and maintenance of your ‘data double’ concept, which is one response to the growth of surveillance. Of course no-one should think that this kind of ‘personal information economy’ approach is enough and the EFF certainly don’t. There is in any case a general effect that could emerge from this kind of action should large numbers of people start taking the advice of EFF: mass surveillance effectively becomes more difficult, more expensive and less worthwhile. However, things like SSD cannot be a substitute for political action to curb the powers of state and private sector to monitor us and reduce individual liberties and dignity.

A sane response on the number of cameras

Here is an eminently sane and sensible response to the ‘debate’ on the number of cameras in Britain from Paul Lewis in The Guardian. Not much more to say really other than I strongly suspect that he reads this blog!

Actually, equally sane if rather ruder, is Charlie Brooker, also in The Guardian. He argues as bitterly as usual, that the attitude of the Labour government to its information relationship with its citizens represents nothing but contempt. I strongly suspect he may be right.

How many people are being arrested for taking pictures in public in Britain?

It seems that what is going on is a battle to control the power of visibility, the power to make images. The British state, and other ‘responsible’ bodies (generally commercial organisations) are attempting to make us increasingly transparent whilst at the same time reducing the ability of ordinary people to render the state transparent…

I’m seeing more and more local and self-reported stories of ordinary people being harassed and arrested in Britain, for taking photographs in public. Today BoingBoing is reporting on this Manchester man who was arrested because the police thought he might be photographing sewer gratings. I reported last year on the case of an online acquaintance who was arrested and humiliated over several days in London. It is increasingly not even police but the growing multitude of ‘plastic police’ – Police Community Support Officers (PCSOs), neighbourhood wardens and private security guards – who are at the forefront of this tendency. But because most of these stories are never taken up by the national – or even local – media, it is difficult to have a good idea of how widespread this has become.

This is even before we have seen the effects of the new Counter-Terrorism Act 2008 which under Section 76, gives power to the police to prevent people from taking pictures. Most of the arrests have come under Section 44 or 58 of the Terrorism Act 2000 which allow the police to stop and search photographers and in the latter case, to arrest people for possessing material (generally photographs in this case) likely to be of use in the commission of an act of terrorism.

At the same time of course, there has been a huge expansion of CCTV particularly by the state. It seems that what is going on is a battle to control the power of visibility, the power to make images. The British state, and other ‘responsible’ bodies (generally commercial organisations) are attempting to make us increasingly transparent whilst at the same time reducing the ability of ordinary people to render the state transparent, in other words to hold the state accountable. A situation of rowing asymmetry is developing with regards to the visual image. This renders the whole public rationale for CCTV expansion highly questionable. We already know that CCTV operatives are spending more of their time searching for these kinds of social and public order offenses rather than actual crime.

This tends to support the argument that I have been making that several democratic countries, with Britain and Italy at the forefront, are drifting into a kind of ‘soft fascism’, a creeping totalitarianism that is presented as reasoned and reasonable. It allows supporters to claim that opponents are being ‘extreme’ and underestimating the ‘real danger’, that all of these measure are ‘for our own good’. Yet we have arrived at a point where even untrained, ill-educated street-level minions of the state can now decide whether wee are allowed to take pictures in public. When people like ex-MI5 chief, Stella Rimington are saying that we are in danger of heading towards a police state, even the cynics, and the ‘nothing to hide, nothing to fear’ crowd, should be taking some notice.

Surveillance, Security and Social Control in Latin America symposium

SSSCLA poster 2
SSSCLA poster 2

This week I will be mostly preparing for and attending this symposium which we (Rodrigo Firmino, Fernanda Bruno, Nelson Arteaga Botello and myself) have been organising. Today that means looking after our main keynote speaker, David Lyon…

We have a great set of papers and around 100 people coming mainly from Brazil. This does mean that I will not be posting a lot here, although I will try to note any really interesting papers and presentations.