A juki-net footnote

I had a conversation yesterday (not a formal interview) with Midori Ogasawara, a freelance journalist and writer who used to report on privacy issues for the Asahi Shimbun newspaper. This was mainly to set up further interviews with those who are or were involved with campaigns on surveillance and privacy issues in Tokyo. However I also managed to clarify a few of my own questions about juki-net and the opposition which it attracted.

In short, there seem to have been several objections.

  1. First of all was the objection to the idea of a centralised database, which was able to link between other previously separate databases.
  2. Secondly, there was the fact that this was the national state asserting authority over both local government and citizens. Both Local Authorities and citizens groups had argued for ‘opt-in’ systems, whereby firstly, towns could adopt their own policies towards juki-net, and secondly and more fundamentally, individual citizens could decide whether they wanted their details to be shared.
  3. The third objection was to there being a register of addresses at all. Many people saw this simply as an unnecessary intrusion onto their private lives, and in any case, the administration of welfare, education and benefits worked perfectly well before this (from their point of view) so why was such a new uniform system introduced?
  4. Next there were objections based on what was being networked. The jyuminhyo (see my summary from the other day) is not actually a simple list of individuals and where they live, but is a household registry. It might not, like the koseki, place the individual in a family line, but is still a system based on patriarchal assumptions, with a designated ‘head’ of the household, and ‘dependents’ including wives and even adult children.
  5. Finally, there was the question of the construction of an identification infrastructure. Whether or not juki-net is considered as an identification system, and it does have a unique identifying number for each citizen, and has the potential to be built on to create exactly such a comprehensive system of national identification. Lasdec, who we talked to the other day, may not approve of this, or believe it will happen, but they are only technicians, they are not policymakers and don’t have the power or the access to know or decide such matters. And in the end, if they are required by law to run an ID system then they will have to run it.
  6. There were, as I already mentioned, objections to the potential loss or illicit sharing of personal information. I don’t think this is intrinsic to juki-net, or indeed to database systems, but of course both databases and networks make such things easier. People are also quite cynical about promises of secure systems. Lasdec may say that that juki-net is secure, but there have been enough incidences of government data leaks in the past for people not to accept such assertions.
  7. Finally, Juki-net connects to the border, passport and visa system. The reason that foreigners will finally be included on the jyuminhyo (and therefore juki-net) from 2012 is not therefore to respond to long-term foreign residents’ requests for equal treatment but in fact to make it even easier to sort out and find gaikokujin, check their status, and deal with unofficial and illegal migrants. Groups campaigning for the rights of foreign workers (mainly the exploited South-East Asian and Brazilian factory workers) have therefore been very much involved. Of course it also makes it possible to connect the overseas travel of Japanese people to a central address registry.

I’ll be meeting Midori again soon, I hope, along with other researchers and objectors. I am also still hoping to be able to talk to officials from the Homusho (Ministry of Justice) and the Somusho (Ministry of Public Management, Home Affairs, Posts & Telecommunications), but they are are currently passing around my request to different offices and generally delaying things in the best bureaucratic traditions!

Identification in Japan (Part 2): Juki-net

As I mentioned yesterday, one of the big developments in state information systems in Japan in recent years has been the development of the jyuminkihondaichou network system (Residents’ Registry Network System, or juki-net). Very basically juki-net is a way of connecting together the 1700 (recently restructured from 3300) local authorities’ residents’ registries (jyuminhyo). These are a record of who lives in the area and where, that are held on a multiplicity of different local computer (and even still, paper) databases. Japanese government services are always struggling to catch up with massive and swift social changes, particularly the increased mobility of people, that made first the Meiji-era koseki (family registers) and then the disconnected local jyuminhyo (which were both themselves introduced to deal with earlier waves of increased social and spatial mobility) inadequate.

Operational from 2002, juki-net is restricted by law to only transmitting four pieces of personal data (name, sex, date-of-birth and address), plus a randomly-generated 11-digit unique number. Nevertheless, the system was strongly opposed and has sparked multiple legal challenges from residents’ groups who did not want to be on the system at all, and who considered the risk of data leakage or privacy violation to be too great for the system to be lawful. These challenges were combined together into one class-action suit, which finally failed at the highest level, the Supreme Court, in March 2008. The court ruled that juki-net was constitutional and there was no serious security risk in the system itself but according to some analysts did not address the possibility of mistakes being made by operatives. But this would seem to me to be a problem of data protection in general in Japan, rather than an issues that is specific to juki-net. Like Brazil, but unlike Canada and the UK for example, Japan has no independent watchdog agency or commissioner for safeguarding privacy or kojin deta (personal data), and other than internal procedures, the courts are the citizen’s only recourse. In any case, as Britain’s comparatively frequent incidence of data loss by public authorities shows, even having such a system does not necessarily make for better practice. There is in Japan, as in Britain, training and advice in data protection provided by a specialist government information systems agency.

We interviewed officials at that government agency, Lasdec (the Local Authorities Systems Development Centre) today. Lasdec also developed and runs juki-net and is responsible for the new jyuminhyo / juki-net card that enables easy access to local (and some national) services via the web or ATM-like machines at local government offices. Unsurprisingly they were quite bemused by the opposition to juki-net, which they say was based on a lack of understanding amongst citizens about what it was, and a general fear of computers and databases. They argued that many people (including one or two local authorities) had the impression juki-net was, or was planned to be, an extensive database of all personal information held by different parts of the government, or even was the basis for a new system of national identification or indeed was a new system of national identification – indeed that was the impression one got from reading both Japanese and foreign civil and cyber-liberties groups’ reports in 2002/2003 with plenty of stories of the new Japanese ‘Big Brother’ system (see the archived collection here for example).

However Lasdec argued that both ideas were incorrect. The officials recognised both that the 11-digit unique number was adapted from a previous failed identification scheme, and that juki-net could in theory become the basis for any proposed future national ID scheme, but this was prevented by the enabling law. In any case juki-net was not even the best existing system on which to base an ID system: passport, driving licence and healthcare databases all had more information and certainly information with higher levels of personal identifiability – and no-one seems to be objecting the amount of information contained on the driving licence system, for example. Juki-net has no photos or other biometric data and no historical information. Likewise the residents’ card can have a photo if the resident wishes, but this is not shared through juki-net, and in fact the card itself is entirely voluntary. In addition, only in one city has take-up of the card exceeded more than 50% of the adult population (Lasdec has detailed information on take-up but only published a ‘league table’ without percentages). You also do not lose anything by chosing not to have or use the card.

The officials at Lasdec were, as with many technical and systems engineers in both public and private sectors whom I have interviewed, far more aware of privacy, data protection and surveillance issues than most politicians and mainstream (non-technical) government officials. They did not shy away from the terms kanshi (surveillance) or kanshi shakai (surveillance society) and indeed were as critical of the unregulated spread of things like CCTV in public space as many activists. They saw themselves in fact as controllers of information flow as much as facilitators. They were committed to the minimalist model of information-sharing set out by the law governing juki-net and wanted to find always the ways that information that was necessary to be shared could be shared without the creation of central databases or the exchange of additional unnecessary information. In addition, new laws came into force (in 2006), which make the residential information more private than it was before. In fact, such local registers used to be entirely public (anyone could access them), and now they are far more restricted – this only seems to have been noticed by direct marketing firms, who of course were not 100% happy with this change.

This puts me into a strange position. I have colleagues here who have been utterly opposed to juki-net, and I have always assumed that it was in some way similar or equivalent to the UK National Identity Register / ID card scheme. However in fact, it seems very similar to the ‘information clearing house’ idea which I and others have proposed for the UK, in opposition to the enormous NIR which would seem to suck in every kind of state-held information on the citizen! In addition juki-net does not require any more information from the Japanese citizen than is already held by the state, again unlike the NIR in the UK, for which multiple new forms of information are being requested by the state and indeed there are fines, and ultimately prison sentences, proposed by law for refusal to give up or update such information. In contrast, juki-net is more like the electoral register in the UK, to which hardly anyone objects.

This all makes me wonder exactly what it is that provoked such vociferous opposition to juki-net. If it is a actually or potentially repressive surveillance system, somewhat like Barthes’ famous description of Tokyo, it is one with an empty centre; there is no ‘Big Brother’ only a rather well-meaning set of bespectacled technicians who are just trying, as they see it, to make things work better so that people don’t have to keep proving who they are every time they move to a new area. Perhaps there are particular cultural and political factors (that is after all the working hypothesis of this entire project – and perhaps in making assumptions about both systems and oppositions across borders we obscure the specifics). Perhaps it is the association of the 11-digit number with previous proposed ID schemes. Perhaps, as in Germany, in new government information systems, there are resonances with older systems of identification and control that hark back to more repressive, fascist, times. Or perhaps there is a general cynicism of successive government ‘information society’ / ‘e-Japan’ / ‘i-Japan’ strategies and initiatives, each of which promise empowerment and in practice deliver more bureaucracy. These are some questions I need to explore further with other officials academics and activists.

Identification in Japan (Part 1)

Just as I did in Brazil, I am going to be looking a little at the way in which systems of government information and identification work in Japan.

One of the immediately obvious things is that Japan has no national system of ID cards. Instead, as in the UK, the Driving Licence is used as a de-facto ID. The Japanese Driving License until recently was rather like that in Brazil, in that it connected to individual strongly to the family though carrying the honseki, the address where the koseki (family registration) was registered. However, this section can now be left blank and may be removed altogether in the future. The current driving license has a photo but no other biometric data, and whilst being a plastic card with a credit card form factor, is not any kind of smart card. There’s a really nice photo-essay on the process of obtaining a Japanese driving license on super-otaku, Danny Choo’s site.

The koseki is a very traditional way of registering people based on their family’s place of origin or residency and can often stretch back many generations with details of parents, grandparents etc. The individual is no more than one name on this register. The koseki is simply a computer record these days, although paper print-outs are used in more formal identification procedures, but very few people carry a copy of their koseki around with them.

In addition to the koseki, there is a jyuminhyou (Residents’ Register), a current address register, which every local authority keeps. As with the koseki, there was an associated old paper certificate for many years. In 1999, the old Resident Registration Law was updated and came into effect in 2002 and this included a provision to introduce a voluntary Resident Registration Card. This is a smart card, and is supposed to make access to local services easier, though some see it as a precursor to a full national ID-card scheme, especially as from 2004 the card could also be used to do other things online, like tax-returns. The suspicions are also because of the way in which the card as introduced along with a new system for connecting up all the local authority residents’ registry systems in Japan, juki-net. I’ll write more about this tomorrow as we are going to talk to the official responsible for the implementation of the card and juki-net at Lasdec, the Local Authorities Systems Development Center.* On Friday afternoon, I will also be meeting up with Ogasawara Midori, a freelance journalist who specialized in covering the juki-net controversy and is also a former student of my future boss, Professor David Lyon.

There is of course an exception to the lack of national ID. Foreign residents often get very upset that they are forced to carry the gaikokujin touroku shoumeisho (Certificate of Alien Registration). This is seen as discriminatory and it is particularly so in the case of families who are identified by the state as ‘Korean’ or ‘Chinese’, whose increasingly distant ancestors came from those countries. The gaikokujin touroku shoumeisho was also particularly controversial as it included fingerprinting requirements for Koreans and Chinese that were seen as a product of the colonial period, but which were only removed in 1999. But then, following on from reactions to 9/11, and G8 plans for standardized biometric passports and visas, they were reintroduced in 2007 along with fingerprinting and facial photographs of all foreigners at the border. In one small progressive step however, permanent Korean and Chinese residents would not have the ‘colonial stigma’ reintroduced.

Foreigners are also not included on the jyuminhyou except at the discretion of local officials, although indications are that they will be included from 2012 when the system in further rationalised, although it is probably down to the campaigns for change from naturalised and long-term foreign residents like Ardudou Debito.

*Although as I am also going ‘out on the town’ with an important figure in Shinjuku urban planning (and regular in the Golden Gai stand-up bar neighbourhood), I might not get round to writing this sequel up until Friday morning.

Resident Registration Card

Mega-events, Security and Surveillance

The connection between what are often called ‘mega-events’ (international summits, major sporting competitions etc.), securitization, and he intensification of surveillance is becoming a very interesting area and one which we wrote about in our recent book on urban resilience. I am writing some further stuff on this with Kiyoshi Abe on how mega-events have been managed in Japan.

It seems that in general, such events are either used as ‘test-beds’ for new technologies and procedures which are then either continued afterwards (as with The Olympic Games and CCTV in Greece in 2004 and The FIFA World Cup and video surveillance in Japan/Korea in 2002), or become ‘islands’ of temporary exemption where normal legal human rights protections are reduced or removed and whole areas of public space are often literally, fenced off (as in Rio de Janeiro for the Pan-American Games of 2007, whose model will apparently be extended to include walling off the poor favelas in time for the 2014 FIFA World Cup). There’s going to be a very interesting conference on The Surveillance Games later this year to tie in with the Vancouver Winter Olympics.

Now The Guardian newspaper is reporting that the London Olympics 2012 may make use of a proposal originally designed to stop the proliferation of unofficial commercial advertising near games venues in order to prevent protest. The legislation even allows police to enter private houses to seize material.

Of course the government say that they have no plans to use it in this way, but it’s interesting to see the way in which the ‘standards’ being imposed by such travelling cicuses of globalization tend to end up looking more like the authoritarian regime in Beijing (host of the highly securitized 2008 Olympics) than the supposedly liberal west, whilst at the same time promoting a very controlled but highly commercialized environment. Even the original purposes of the 2006 law (necessary for London to host the Games) are an interesting reflection of the massive corporate interests involved in the Olympics, for which they apparently need a captive and docile audience.

How Many CCTV Cameras are there in Britain? (Part 6)

BBC’s Newsnight current affairs programme has used the Freedom of Information Act to ask almost 100 Local Authorities in the UK how many video surveillance cameras they operate. There are some really nice graphics here, which demonstrate what a ridiculous number of cameras we have, and particularly the way in which CCTV is becoming seen as ‘normal’ in all areas, not just big cities.

This brings up the discussion we were having earlier in the year with David Aaronovitch of The Times and Paul Lewis of The Guardian (see here, here, here, here and here!), who claimed that members of Surveillance Studies Network had knowingly fabricated figures. In fact these were scenarios and broad guesstimates and never presented as anything more than that. Newsnight in common with most media doesn’t get this either and thinks that its survey means that “there are almost one million fewer CCTV cameras in the UK than previously thought.”

However there survey was only of Local Authorities. It did not cover private systems in public open space or quasi-public space like transport systems (railways, buses and the underground) and shopping malls, let along cameras in private space. The guesstimates made by Clive Norris and Mike McCahill way back in 2001 included all cameras in public space. Norris and Gary Armstrong’s little scenario of being spotted by up to 300 cameras a day most certainly included purely private ones too – as did a real life version of the same kind of scenario conducted by The Times earlier this year – in fact, private cameras covering public space were almost twice as numerous as state ones. So in fact there are probably many more CCTV cameras than “previously thought.” The important thing is that there is almost no control over their proliferation whether nominally ‘public’ or ‘private’ and, as I wrote the other day, almost nothing apart from conscience that seems to be stopping operators from using ‘augmented’ CCTV because extra functionality like audio comes as standard on camera units these days.

For me, of course, the really interesting figures are the international comparative ones: that there are more cameras operated by the average London borough than by the whole metropolis of Tokyo. Yet in other ways, the figures are probably closer – Tokyo is as comprehensively covered as London in terms of public transport. Nothing is quite as clear-cut as it seems if you restrict the research to one type of camera system. Still, thank-you very much to the Newsnight researchers for performing a useful public service!

Community Safety in Shinjuku

As well as trying to interview officials at national and city level here, I am also looking at a few different areas of the city, including Shinjuku, where I have done some work before. Shinjuku is a central ward of Tokyo that includes the Tokyo Metropolitan Government (TMG) buildings, part of a growing high-rise district, possibly the busiest railway station in the world, one of the most extensive entertainment districts in the city (not just Kabukicho, the conventional ‘red light’ district, but also a lot of gay clubs and bars), and substantial Korean and Chinese communities.

We had an interesting interview this week with the two officials seconded from the Metropolitan Police Department (keishicho), to run the efforts in Shinjuku (as usual there is a lot more than I can summarise here). We met in the Emergency Control Room, a cramped space full of monitors old and new, walkie-talkies and lots and lots of yellow telephones. We had a brief chat about emergency planning, but as we there to talk security and surveillance, we moved on.

Anzen anshin (or bohan) machizukuri (community safety (or security) development) in Tokyo derives from a TMG ordinance (jourei) of 2003 which encourages all ku (city wards) to implement it. The main reason was that recorded crimes had reached a record high in the city in 2002 (I’ll consider crime figures in Japan and their reliability in another post). There were a patchwork of existing community safety organisations but these appear to have been separate from the chounaikai (local community associations). What the 2003 ordinance did was to make community safety the responsibility of the chounaikai with co-ordination, information and encouragement from the ku administration.

The Shinjuku authorities are very keen on this, much more so than some others, for example, Arakawa-ku where we are living and which I am also examining, which tends to rely on much more conventional policing. This may be a matter of money (Arakawa is nowhere near as wealthy as Shinjuku), but it may also be down to the attitudes of the public and local state officials. This kind of community safety work is time-intensive, and requires a substantial commitment in order to carry out things like citizen patrols (which seem to be one of the core elements).

We also talked about CCTV, which Tokyo started to implement in 2003 as well for the same ostensible reasons. Of course Kabukicho is one of the city-centre pilot areas (along with Ikebukuro, Shibuya, Ropongi and the later addition of Ueno), with over 50 cameras operated by the city police. Given their position it is hardly surprising that they had little time for talk of a ‘surveillance society’ (or indeed even the idea of ‘surveillance’ – the word kanshi provokes quite a strong reaction here – no, no – they are definitely not doing surveillance). They also talked about the co-ordination of shoutenkai (shopkeepers’ association) CCTV systems. It seems that despite their large numbers, these systems are generally not monitored, i.e. there is not control room and no-one is watching. The officials were also certain that the shoutenkai operators themselves were not even allowed to view footage without permission from local police. This is something I will have to investigate more as I have read in the past of shoutenkai representatives claiming the opposite – that they had to give permission for the police to view footage. It seems that both shoutenkai and chounaikai are being encouraged to install CCTV systems, and there are grant systems in place – basically one third comes from the city, one third from the ku, and one third has to be found by the organisation itself from its members.

This means that coverage is very uneven and tends to be restricted to wealthy and / or particularly committed –kai. Shinjuku has many, many shoutenkai systems. Nippori, in Arakawa, in contrast has three cameras – not three systems, but three cameras…

(Thank-you very much to Mr Takahashi and Mr Yabe for their time and patience with my questions).

In Tokyo

Well, I’m back in Tokyo, and back in the same community where we used to live. It’s been a while, but the sticky summers haven’t changed much. I’ll be carrying on with my work on my project, Cultures of Urban Surveillance, here… and there have been some interesting recent developments in this area (see the next post). However this will be the last stop on this particular project. I have to cut things short as I’ll be taking up a new job in Canada in September and unfortunately I can’t take the ESRC’s funding with me!

Secure Cities

Following in the footsteps of leading urbanists like Mike Davis and Michael Sorkin, is a project led by Dr Jeremy Nemeth, an assistant professor at University of Colorado. which traces the degradation, securitization and privatization of what we used to optimistically refer to as ‘public space’. This project aims to map and quantify the space in three contemporary cities (New York, Los Angeles and San Fransisco) now restricted in the name of security. The website is online now, and their findings are summarized on the front page:

“Even before [the 9/11] terror attacks, owners and managers of high-profile public and private buildings had begun to militarize space by outfitting surrounding streets and sidewalks with rotating surveillance cameras, metal fences and concrete bollards. In emergency situations, such features may be reasonable impositions, but as threat levels fall these larger security zones fail to incorporate a diversity of uses and users.

Utilizing an innovative method developed by our interdisciplinary team, we find that over 17% of total space within our three study sites is closed entirely or severely limits public access. The ubiquity of these security zones encourages us to consider them a new land use type.”

(thanks to Dr Nemeth for the corrections to my original misattribution of his excellent project)

CCTV: expensive and limited says Home Office study

Back in 2002, David Farrington and Brandon Welsh published a study for the UK Home Office which showed that CCTV had only small effects on crime, except in car parks. Now they are back with a study that confirms all that, plus which shows that despite the evidence, more money is spent on CCTV in Britain than on any other single form of crime prevention. So much we knew, but what is a slightly unexpected finding is that CCTV apparently works better in Britain than in other countries. This is not a plus for the UK, rather it shows that in other nations it is even worse value-for-money – and it is clearly not an efficient use of public funds here as currently used. Instead the authors recommend that CCTV should be more narrowly focussed – in other words, we don’t need mass surveillance, we need targeted surveillance At the same time however, more and more money is going into CCTV in the USA in particular, where all the same ‘silver bullet’ arguments are being made as were made in the UK in the 1990s, and have now been shown to be largely unwarranted. The government has now fallen back on populism to justify the continued expansion of CCTV: ‘people want it.’ Well, on that basis, they would bring back public flogging and hanging… it would make rather more sense if they listened to the evidence from the reports they themselves are commissioning.

The full report is available from The Campbell Collaboration library, but there’s a summary in The Guardian today.

UK Ministry of Justice sounding old, tired and defeated

I was at a meeting organised by the Information Commissioner’s Office (ICO) today (Wednesday) in London where both Jack Straw and Michael Wills from the Ministry of Justice spoke. In the wake of the expenses revelations it was not surprising that both sounded somewhat conciliatory, but the degree of both overt and tacit admission of mistakes and changes needed was quite surprising. I had a bit of a set-to with Michael Wills on the apparent lack of knowledge amongst government ministers of the results of their own research on the (in)effectiveness of CCTV, to which he responded with the Melanie Phillips defence – i.e.: come and talk to ordinary people and they will tell you they want CCTV. This is a diversion for many reasons, not least of which is that unlike both the Daily Mail’s moral minority and the minister, I actually live in places where they only visit on official business and I also understand that what people mean when they demand CCTV is not the technology itself but a solution to the real and perceived problems of crime and anti-social behaviour that they face. They only demand CCTV because they see the programs on TV and are convinced that CCTV ‘works’ – however if you talk to senior police officers or anyone who has done research on this, they will tell you, yes, targeted mobile CCTV surveillance to deal with specific problems can be very effective (in terms of both cost and results) but mass camera surveillance is not the same thing. It is rather disappointing that a Justice Minister did not appear to understand the difference.

Jack Staw gave a weird speech. It was both full of matey bonhomie and characterised by stuttering hesitancy and vagueness. He made a number of historical errors, for example in claiming that the culture of secrecy was a product of the Cold War, when the first Official Secrets Act was a product of WW1. He also claimed that CCTV was all about ‘low-level disorder’ and ‘reassurance’, which will be news to all those (like his ministerial colleague) who still think it prevents crime. But he did rightly take some credit for Freedom of Information, including allowing parliamentary expenses to be included, even as it turned out, to his latter-day embarrassment.

Where it got very interesting was in his comments on the government’s consultation on the future of the DNA database following the damning verdict of the European Court. Contrary to Jacqui Smith, Straw indicated that he would be quite happy with the proposed 12 year retention period being reduced to 9 or even 6 years. He also claimed that there was a behind-the-scenes review of The Terrorism Act and other post-9/11 measures going on, which I don’t think many people in the room even appreciated. He admitted that the Labour government got many things wrong after 9/11 and that the environment had now also changed.

It was all very interesting, but you really got the feeling that this was a government on the way out anyway. The Tories will no doubt scrap the ID cards and register, but listening to the Shadow Justice Minister, Dominic Grieve, I got the impression that they don’t have much to offer apart from caution. That might be welcome for a while, but as a speaker from Google remarked, the debate is so far behind the reality of technological change that none of this will really matter very much unless there is a real culture shift. The ICO under the massively influential Richard Thomas, for whom this was very much a valedictory event before he steps down, has made great strides in this direction, but the government and opposition parties are still a long way away from understanding the need to establish a new basis for informational relationships between people, state and private companies that we desperately need.